Refund policy
Return & Refund Policy
We want you to love your purchase from Aalna. If for any reason you're not completely satisfied, we're here to help.
Returns
- You may request a return within 15 days of receiving your order.
- Items must be unused, in their original packaging, and in the same condition as received.
- To start a return or ask any questions, please email us at support@aalnausa.com.
Refunds
- Once your return is received and inspected, we'll notify you about the status of your refund.
- Approved refunds will be issued to your original payment method.
- Shipping costs will be deducted from your refund amount.
Exchanges
At this time, we do not offer direct exchanges. If you'd like a different item, please return your product for a refund and place a new order.
Questions?
We're here to help! Contact us anytime at support@aalnausa.com.