Refund policy

Return & Refund Policy

We want you to love your purchase from Aalna. If for any reason you're not completely satisfied, we're here to help.

Returns

  • You may request a return within 15 days of receiving your order.
  • Items must be unused, in their original packaging, and in the same condition as received.
  • To start a return or ask any questions, please email us at support@aalnausa.com.

Refunds

  • Once your return is received and inspected, we'll notify you about the status of your refund.
  • Approved refunds will be issued to your original payment method.
  • Shipping costs will be deducted from your refund amount.

Exchanges

At this time, we do not offer direct exchanges. If you'd like a different item, please return your product for a refund and place a new order.

Questions?

We're here to help! Contact us anytime at support@aalnausa.com.