Shipping policy
Shipping Policy
At Aalna, we do our best to make sure your order arrives quickly and safely.
Processing Time
- Orders are processed within 2-3 business days after payment is confirmed.
- You'll receive a confirmation email with tracking details once your order has shipped.
Shipping Rates & Delivery
- Shipping costs are calculated at checkout and depend on your location and order size.
- Standard delivery usually takes 3-7 business days within the United States.
- Please note that delivery times may vary depending on carrier delays or holidays.
Lost or Damaged Packages
- We are not responsible for packages lost or damaged in transit, but we'll do our best to assist you.
- It your package arrives damaged, please contact us at support@aalnausa.com within 48 hours of delivery with photos of the damage.
Questions?
We're always happy to help! Reach us anytime at support@aalnausa.com.